Job Duties

• Monitor and manage accounts receivable aging, proactively collecting outstanding balances from clients and coordinating with attorneys on delinquent accounts.
• Investigate and resolve complex payment issues, distinguishing legitimate disputes from collection delays and escalating issues when necessary.
• Track collection activity and account status using Aderant, maintaining follow-up schedules and documenting progress through resolution.
• Reconcile client accounts, resolve payment discrepancies, and collaborate with billing and e-billing teams on invoice corrections, resubmissions, and write-off recommendations.
• Manage electronic billing activities, including monitoring invoice submissions, processing adjustments, and resolving Tier 2 e-billing rejections.
• Prepare accurate reports, forecasts, and account analyses while providing timely updates to attorneys, managers, and stakeholders.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.